The "Patient Experience Department" is like the warm embrace of a caring friend within an organization, dedicated to ensuring that every customer or client is not just satisfied, but truly delighted.
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Eid Celebration
Agreement between Dr. Soliman Fakeeh Hospital and Al-Bir Society to Serve Patients with Kidney Failure
Fakeeh Care Group and Ertiqa Association Sign a Strategic Partnership Agreement to Promote Digital Transformation and Support Education
Dr. Soliman Fakeeh Hospital celebrates the World Infection Control Week
Dr. Soliman Fakeeh Hospital Participates in Enhancing Women's Healthcare in Saudi Arabia
Tears of joy fill Dr. Soliman Fakeeh Hospital in celebration of a child’s recovery after a long struggle
Strategic Partnership: Fakeeh Care & RDIA to Support AI in Healthcare
Remarkable Success for Fakeeh Care Group at Arab Health Exhibition 2025 in Dubai
Fakeeh Care Group's AI Initiatives in Healthcare
Laying the foundation stone for Dr. Soliman Fakeeh Medical Center in North Abhar
At the Global Health Exhibition Fakeeh Group Announces 5 Billion Riyal Investment to Expand Healthcare Services
Fakeeh Care Group announces the signing of an agreement to establish the largest and most advanced medical center in Al Zahra district, Jeddah
Dr. Soliman Fakeeh Medical Centers CEO Honors Outstanding Medical Teams
Dr. Soliman Fakeeh Hospital Celebrates the 94th National Day:
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Celebrating Philippines Independence Day
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Presidential Recognition Award
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Celebrating Nursing Week
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Beyond Excellence: The Human Touch at DSFH
Dr. Soliman Fakeeh Hospital Hosts Workshop to Enhance Patient Experience
Dr. Soliman Fakeeh Hospital hosts Japanese Consul General
Visit of the British Consulate delegation
Kuwaiti Consulate Agreement
British Consulate & Medical Corporation visit
Fakeeh Medical
Dr. Soliman Fakeeh Hospital Celebrates Founding Day
Dr. Soliman Fakeeh Hospital Surpasses 100 Successful Robotic Surgeries
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Dr. Soliman Fakeeh Hospital Celebrate Eid Al-Adha With The Patients
Board of Trustees of Dr. Soliman Fakeeh Award meeting
Multi-Story Car Park
Eid Patient Visits
In the heart of this department at Dr. Soliman Fakeeh Hospital Jeddah lies a commitment to making every customer feel valued and cherished. Their efforts include:
NurturingTalent: They invest in the growth and development of their team members, empowering them with the skills and knowledge to serve with genuine warmth.
Listening with Empathy: They are attentive listeners, eager to understand customer needs and concerns and respond with compassion.
ChampioningQuality: Striving for nothing less than excellence, they uphold rigorous quality standards to ensure consistent, top-tier service.
Refining the experience: They work tirelessly to streamline processes, making every interaction efficient and seamless.
Resolving Challenges: They see customer problems as opportunities to shine, resolving issues promptly and effectively to restore smiles.
AgdarAkhdimak" represents values such as empathy, responsiveness,patient-centered care, and a commitment to delivering high-quality healthcare services to our employees, patients, and all stakeholders, including government, suppliers, and the community.
How can patients and their families recognize a healthcare facility that follows the "Agdar Akhdimak" philosophy?
Ans: Patients and their families can recognize such healthcare facilities by experiencing compassionate care, effective communication, and a commitment to meeting their healthcare needs.
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
