The "Patient Experience Department" is like the warm embrace of a caring friend within an organization, dedicated to ensuring that every customer or client is not just satisfied, but truly delighted.
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Khadija Attar Center celebrated Disability Awareness Day
Madak School - Medinah
Municipality of Jeddah Marathon
Alhamra Park
DSFH X UptoDate
DSFH x Saudi Vax
DSFH x Alnahdi Care
Congratulations to the exceptional nurses and nurses of Dr. Soliman Fakeeh Hospital for their dedication and outstanding care!
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Sharing the Joy of Eid With Our Inpatient Patients
Ramadan Iftar
Fakeeh Care Group Got Talents
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Outstanding Performance
Saudi Founding Day
Egyption Cuisine Day
World Apple Day
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Dr. Soliman Fakeeh Hospital Holds Fakeeh Sports Tournament for Employees
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Dr. Soliman Fakeeh Hospital Celebrates the Delights of Indian Cuisine
Saudi National Day
World Coffee Day
Kuwaiti Consulate Agreement
British Consulate & Medical Corporation visit
Fakeeh Medical
Prince Khaled Al Faisal of Makkah Region attending the FCMS Expansion
Multi-Story Car Park
Eid Patient Visits
First Medicine & Surgery Bachelor’s Degree Batch of Graduates
Fakeeh Care Program of Health Care Hospitality
In the heart of this department at Dr. Soliman Fakeeh Hospital Jeddah lies a commitment to making every customer feel valued and cherished. Their efforts include:
NurturingTalent: They invest in the growth and development of their team members, empowering them with the skills and knowledge to serve with genuine warmth.
Listening with Empathy: They are attentive listeners, eager to understand customer needs and concerns and respond with compassion.
ChampioningQuality: Striving for nothing less than excellence, they uphold rigorous quality standards to ensure consistent, top-tier service.
Refining the experience: They work tirelessly to streamline processes, making every interaction efficient and seamless.
Resolving Challenges: They see customer problems as opportunities to shine, resolving issues promptly and effectively to restore smiles.
AgdarAkhdimak" represents values such as empathy, responsiveness,patient-centered care, and a commitment to delivering high-quality healthcare services to our employees, patients, and all stakeholders, including government, suppliers, and the community.
How can patients and their families recognize a healthcare facility that follows the "Agdar Akhdimak" philosophy?
Ans: Patients and their families can recognize such healthcare facilities by experiencing compassionate care, effective communication, and a commitment to meeting their healthcare needs.
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
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