The "Patient Experience Department" is like the warm embrace of a caring friend within an organization, dedicated to ensuring that every customer or client is not just satisfied, but truly delighted.
READ MORE
Eid Celebration
Agreement between Dr. Soliman Fakeeh Hospital and Al-Bir Society to Serve Patients with Kidney Failure
Fakeeh Care Group and Ertiqa Association Sign a Strategic Partnership Agreement to Promote Digital Transformation and Support Education
Dr. Soliman Fakeeh Hospital celebrates the World Infection Control Week
Dr. Soliman Fakeeh Hospital Participates in Enhancing Women's Healthcare in Saudi Arabia
Tears of joy fill Dr. Soliman Fakeeh Hospital in celebration of a child’s recovery after a long struggle
Fakeeh Care Group Expands in Makkah with a New Medical Center
Fakeeh Group signs agreement with SPL
DSFH X UptoDate
DSFH x Saudi Vax
DSFH x Alnahdi Care
Congratulations to the exceptional nurses and nurses of Dr. Soliman Fakeeh Hospital for their dedication and outstanding care!
.jpg)
Sharing the Joy of Eid With Our Inpatient Patients
Ramadan Iftar
Fakeeh Care Group Got Talents
.jpg)
Outstanding Performance
Saudi Founding Day
Dr. Soliman Fakeeh Hospital Hosts Workshop to Enhance Patient Experience
Dr. Soliman Fakeeh Hospital hosts Japanese Consul General
Visit of the British Consulate delegation
Kuwaiti Consulate Agreement
British Consulate & Medical Corporation visit
Fakeeh Medical
First Medicine & Surgery Bachelor’s Degree Batch of Graduates
Fakeeh Care Program of Health Care Hospitality
In the heart of this department at Dr. Soliman Fakeeh Hospital Jeddah lies a commitment to making every customer feel valued and cherished. Their efforts include:
NurturingTalent: They invest in the growth and development of their team members, empowering them with the skills and knowledge to serve with genuine warmth.
Listening with Empathy: They are attentive listeners, eager to understand customer needs and concerns and respond with compassion.
ChampioningQuality: Striving for nothing less than excellence, they uphold rigorous quality standards to ensure consistent, top-tier service.
Refining the experience: They work tirelessly to streamline processes, making every interaction efficient and seamless.
Resolving Challenges: They see customer problems as opportunities to shine, resolving issues promptly and effectively to restore smiles.
AgdarAkhdimak" represents values such as empathy, responsiveness,patient-centered care, and a commitment to delivering high-quality healthcare services to our employees, patients, and all stakeholders, including government, suppliers, and the community.
How can patients and their families recognize a healthcare facility that follows the "Agdar Akhdimak" philosophy?
Ans: Patients and their families can recognize such healthcare facilities by experiencing compassionate care, effective communication, and a commitment to meeting their healthcare needs.
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
