The "Patient Experience Department" is like the warm embrace of a caring friend within an organization, dedicated to ensuring that every customer or client is not just satisfied, but truly delighted.
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Municipality of Jeddah Marathon
Alhamra Park
Laying the foundation stone for Dr. Soliman Fakeeh Medical Center in North Abhar
At the Global Health Exhibition Fakeeh Group Announces 5 Billion Riyal Investment to Expand Healthcare Services
Fakeeh Care Group announces the signing of an agreement to establish the largest and most advanced medical center in Al Zahra district, Jeddah
Fakeeh Care Group Expands in Makkah with a New Medical Center
Fakeeh Group signs agreement with SPL
DSFH X UptoDate
Dr. Soliman Fakeeh Hospital Celebrates the 94th National Day:
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Celebrating Philippines Independence Day
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Presidential Recognition Award
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Celebrating Nursing Week
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Beyond Excellence: The Human Touch at DSFH
Congratulations to the exceptional nurses and nurses of Dr. Soliman Fakeeh Hospital for their dedication and outstanding care!
Prince Khaled Al Faisal of Makkah Region attending the FCMS Expansion
Fakeeh Care Program of Health Care Hospitality
In the heart of this department at Dr. Soliman Fakeeh Hospital Jeddah lies a commitment to making every customer feel valued and cherished. Their efforts include:
NurturingTalent: They invest in the growth and development of their team members, empowering them with the skills and knowledge to serve with genuine warmth.
Listening with Empathy: They are attentive listeners, eager to understand customer needs and concerns and respond with compassion.
ChampioningQuality: Striving for nothing less than excellence, they uphold rigorous quality standards to ensure consistent, top-tier service.
Refining the experience: They work tirelessly to streamline processes, making every interaction efficient and seamless.
Resolving Challenges: They see customer problems as opportunities to shine, resolving issues promptly and effectively to restore smiles.
AgdarAkhdimak" represents values such as empathy, responsiveness,patient-centered care, and a commitment to delivering high-quality healthcare services to our employees, patients, and all stakeholders, including government, suppliers, and the community.
How can patients and their families recognize a healthcare facility that follows the "Agdar Akhdimak" philosophy?
Ans: Patients and their families can recognize such healthcare facilities by experiencing compassionate care, effective communication, and a commitment to meeting their healthcare needs.
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
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