The "Patient Experience Department" is like the warm embrace of a caring friend within an organization, dedicated to ensuring that every customer or client is not just satisfied, but truly delighted.
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Dr. Soliman Fakeeh Hospital Participates in Enhancing Women's Healthcare in Saudi Arabia
Tears of joy fill Dr. Soliman Fakeeh Hospital in celebration of a child’s recovery after a long struggle
World PT Day
A Special Celebration Marking the First Birthdays of Our Little Ones at Dr. Soliman Fakeeh Hospital
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Dr. Soliman Fakeeh Hospital Celebrates Breastfeeding Week
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Dr. Soliman Fakeeh Hospital is kicking off the new school year with a fun health event for kids
Fakeeh Care Group announces the signing of an agreement to establish the largest and most advanced medical center in Al Zahra district, Jeddah
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DSFH x Saudi Vax
DSFH x Alnahdi Care
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Sharing the Joy of Eid With Our Inpatient Patients
Ramadan Iftar
Fakeeh Care Group Got Talents
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Outstanding Performance
Saudi Founding Day
Egyption Cuisine Day
Prince Khaled Al Faisal of Makkah Region attending the FCMS Expansion
Dr. Soliman Fakeeh Hospital Surpasses 100 Successful Robotic Surgeries
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Dr. Soliman Fakeeh Hospital Celebrate Eid Al-Adha With The Patients
Board of Trustees of Dr. Soliman Fakeeh Award meeting
Multi-Story Car Park
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First Medicine & Surgery Bachelor’s Degree Batch of Graduates
In the heart of this department at Dr. Soliman Fakeeh Hospital Jeddah lies a commitment to making every customer feel valued and cherished. Their efforts include:
NurturingTalent: They invest in the growth and development of their team members, empowering them with the skills and knowledge to serve with genuine warmth.
Listening with Empathy: They are attentive listeners, eager to understand customer needs and concerns and respond with compassion.
ChampioningQuality: Striving for nothing less than excellence, they uphold rigorous quality standards to ensure consistent, top-tier service.
Refining the experience: They work tirelessly to streamline processes, making every interaction efficient and seamless.
Resolving Challenges: They see customer problems as opportunities to shine, resolving issues promptly and effectively to restore smiles.
AgdarAkhdimak" represents values such as empathy, responsiveness,patient-centered care, and a commitment to delivering high-quality healthcare services to our employees, patients, and all stakeholders, including government, suppliers, and the community.
How can patients and their families recognize a healthcare facility that follows the "Agdar Akhdimak" philosophy?
Ans: Patients and their families can recognize such healthcare facilities by experiencing compassionate care, effective communication, and a commitment to meeting their healthcare needs.
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
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