Fakeeh Care Group
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CAREER VACANCIES
Operation Supervisor

Operation Supervisor

Clinical
JOB Type
Full-time
LOCATION
SA-Jeddah

Description

Duties and Responsibilities:

  • Diligently completes assigned responsibilities, while functioning within established hospital, division and EMS guidelines, standards and directives,
    under the immediate supervision of the EMS Station Supervisor.
  • Accountable for providing high quality patient care, both pre-hospital and in-hospital, based on a competent       understanding of the patient / customer needs, within direction of medical oversight i.e. EMS head division and well-   established policies, procedures and protocols.
  • Provides attentive patient care in a thorough, efficient and cost-effective manner
  • Maintains an awareness of the patient's physical, medical, and cultural needs at all times.
  • Maintains a working knowledge of current trends in EMS and new developments in the healthcare field.
  • Anticipates potential problems and responds to them appropriately.
  • Accountable for operating and maintaining EMS vehicles and equipment properly, to avoid damage or breakage.
  • Always maintains patient confidentiality.
  • Eagerly exercises detailed attention to duty, while efficiently completing obligatory requirements.
  • Ensures EMS vehicles, equipment and supplies are in a constant state of readiness.
  • Consistently adheres to and implements EMS administrative and Medical Control directives.
  • Willingly completes administrative and clinical functions as assigned by the EMS Station Supervisor.
  • Actively participates in EMS staff meetings.
  • Performs other duties as assigned by the EMS division Head which are within the post-holder’s qualifications and capabilities
  • Consistently attends skills maintenance programs to ensure professional proficiency.
  • Maintains professional licensure and required certifications.
  • Participates in the development and presentation of educational awareness programs.
  • Attempts to improve communications in English / Arabic.
  • Assists in the orientation and professional development of other EMS personnel.
  • Attends professional development courses and participates in professional research programs.
  • Attend all educational activities, in the EMS department.
  • Participate in all educational activities by presentation, and participation.
  • Provides continuous feedback to improve working environment and patient care.
  • Continually strives to deliver a higher level of quality care.
  • Utilizes medical supplies properly, to avoid wastage.
  • Assists in situational problem solving and in the utilization of limited resources and supplies.
  • Anticipates ways to assist other staff members, while encouraging a cohesive teamwork approach in the workplace.
  • Works in harmonious partnership with members of the EMS team and other health care professionals.
  • Promotes a positive attitude within the EMS team while responding to the needs of fellow team members.
  • Always maintains a professional image and proper grooming.
  • Punctual, arrives on time for duty, organizes daily tasks and break times efficiently and effectively.
  • Assure the Medical and Mechanical Readiness Status.
  • Follow Up with the Attendance Status, Scheduling.
  • Making Sure of Documentation Completion.
  • Overseeing Ambulances Inventory needs, and Orders What’s Needed.
  • Monitor compliance to policies and procedures and ensure corrective measures are Applied if policies and procedures are violated.
  • Monitor Ambulance teams and relocate upon Operational needs.
  • Authorized to issue a Warning Letter against Unobligated Staff.
  • Validate Payment Process.
  • Receive Ambulance Transfers Calls, and Dispatch, Command Ambulance Teams.
  • Solve Transfers Issues During Shift.
  • Participates in Departmental data quality, analysis, and KPIs.
  • Demonstrates compassionate communication skills while providing support and care to the patients, as “the patient is the center of our care”.
  • Other Job Functions:
  • Perform all duties and tasks in line with the Person Centered Care values.
  • Adherence to all policies, plans and programs within the Fakeeh Care.
  • Perform duties as per the code of conduct requirement and ethical standards as outlined in the HCM policies and guidelines.
  • Complete mandatory education as per the requirement at least one month prior to expiration.
  • Maintain up to date knowledge on information relating to quality and safety, accreditation, policy management and document management systems.
  • Diligently completes assigned responsibilities, while functioning within established hospital, division and EMS guidelines, standards and directives,
    under the immediate supervision of the EMS Station Supervisor.
  • Accountable for providing high quality patient care, both pre-hospital and in-hospital, based on a competent understanding of the patient / customer
    needs, within direction of medical oversight i.e. EMS head division and well- established policies, procedures and protocols.
  • Provides attentive patient care in a thorough, efficient and cost-effective manner
  • Maintains an awareness of the patient's physical, medical, and cultural needs at all times.
  • Maintains a working knowledge of current trends in EMS and new developments in the healthcare field.
  • Anticipates potential problems and responds to them appropriately.
  • Accountable for operating and maintaining EMS vehicles and equipment properly, to avoid damage or breakage.
  • Always maintains patient confidentiality.
  • Eagerly exercises detailed attention to duty, while efficiently completing obligatory requirements.
  • Ensures EMS vehicles, equipment and supplies are in a constant state of readiness.
  • Consistently adheres to and implements EMS administrative and Medical Control directives.
  • Willingly completes administrative and clinical functions as assigned by the EMS Station Supervisor.
  • Actively participates in EMS staff meetings.
  • Performs other duties as assigned by the EMS division Head which are within the post-holder’s qualifications and capabilities
  • Consistently attends skills maintenance programs to ensure professional proficiency.
  • Maintains professional licensure and required certifications.
  • Participates in the development and presentation of educational awareness programs.
  • Attempts to improve communications in English / Arabic.
  • Assists in the orientation and professional development of other EMS personnel.
  • Attends professional development courses and participates in professional research programs.
  • Attend all educational activities, in the EMS department.
  • Participate in all educational activities by presentation, and participation.
  • Provides continuous feedback to improve working environment and patient care.
  • Continually strives to deliver a higher level of quality care.
  • Utilizes medical supplies properly, to avoid wastage.
  • Assists in situational problem solving and in the utilization of limited resources and supplies.
  • Anticipates ways to assist other staff members, while encouraging a cohesive teamwork approach in the workplace.
  • Works in harmonious partnership with members of the EMS team and other health care professionals.
  • Promotes a positive attitude within the EMS team while responding to the needs of fellow team members.
  • Always maintains a professional image and proper grooming.
  • Punctual, arrives on time for duty, organizes daily tasks and break times efficiently and effectively.
  • Assure the Medical and Mechanical Readiness Status.
  • Follow Up with the Attendance Status, Scheduling.
  • Making Sure of Documentation Completion.
  • Overseeing Ambulances Inventory needs, and Orders What’s Needed.
  • Monitor compliance to policies and procedures and ensure corrective measures are Applied if policies and procedures are violated.
  • Monitor Ambulance teams and relocate upon Operational needs.
  • Authorized to issue a Warning Letter against Unobligated Staff.
  • Validate Payment Process.
  • Receive Ambulance Transfers Calls, and Dispatch, Command Ambulance Teams.
  • Solve Transfers Issues During Shift.
  • Participates in Departmental data quality, analysis, and KPIs.
  • Demonstrates compassionate communication skills while providing support and care to the patients, as “the patient is the center of our care”.
  • Other Job Functions:
  • Perform all duties and tasks in line with the Person Centered Care values.
  • Adherence to all policies, plans and programs within the Fakeeh Care.
  • Perform duties as per the code of conduct requirement and ethical standards as outlined in the HCM policies and guidelines.
  • Complete mandatory education as per the requirement at least one month prior to expiration.
  • Maintain up to date knowledge on information relating to quality and safety, accreditation, policy management and document management systems.

Qualifications

  • JOB REQUIREMENTS / QUALIFICATIONS:
  • Education:
  • Bachelor in Emergency Medical Services Or Higher Degree.– E
  • Experience:
  • 3 year experience as an Advanced Life Support (ALS) Paramedic
  • Language:
  • Bilinguals (Arabic and English)
  • Required Licenses:
  • Basic Life Support (BLS) & Advanced Cardiovascular Life Support (ACLS) Pre-Hospital Trauma Life Support (PHTLS) – E & Neonatal resuscitation Program (NRP), Pediatric Advanced life Support (PALS).
  • Accredited EMS Licensure from Saudi Commission for health specialties DOT EMS Vehicle Operator Safety (EVOS)
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