The Patient Experience Conference held on November 19, 2024, at the InterContinental Riyadh Dar Al Riyadh witnessed the recognition of Dr. Soliman Fakeeh Hospital, Jeddah, with two prestigious awards that highlight the hospital's remarkable achievements in enhancing the patient experience. The hospital was awarded the “Excellence in Practical Empathy " award, reflecting its commitment to providing exceptional humanitarian care, and the " Excellence for Best Patient Survey Technology’ “award, emphasizing the hospital's investment in technology and innovation to enhance patient satisfaction.