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Complete Medical Care

Connect with a specialist, requestyour medication, and receive lab & radiology services at home — all throughthe Fakeeh Care App.

Start YourConsultation / Explore Services

Get it on Download on App Store — Google Play

Care You Can Trust

Available 24/7

Connect with a physician any time — night or day, weekends or public holidays.

From Anywhere in KSA

Whether at home, traveling, or at work — no need to travel for non-emergency conditions.

Qualified Specialists

Consultants from a range of specialties within Fakeeh Care Group, with verified qualifications and clinical expertise.

Full Privacy & Security

Your consultation is fully confidential. Speak freely from the comfort of your home.

Free 14-Day Follow-Up

Free 14-day follow-up available after your virtual consultation — for teleconsultations only.

Integrated Home Services

From lab and radiology to medication delivery — connected services brought to your home.

One App — Complete Care

Everything You Need in One Place

Virtual consultation is no longer just a doctor call. Through the Fakeeh Care App, you can complete your entire care journey — from consultation to diagnosis to medication — without leaving your home.

Virtual Consultation

Connect with a specialist in minutes — 24/7 — no prior appointment required.

For non-emergency conditions only

Medication Refill

Request eligible medication refills directly through the app — no clinic visit required each time.

Subject to physician assessment and applicable policies

Home Medication Delivery

Receive prescribed medication at your doorstep — safely and quickly without visiting a pharmacy.

Subject to coverage area and availability

Lab Tests at Home

Request lab tests and sample collection at home — accurate results from Fakeeh-accredited labs.

Subject to availability and covered services

Radiology Services at Home

Request home-based diagnostic imaging based on physician direction — without traveling to a radiology center.

Based on physician recommendation and care plan

Important Notice: Virtual Consultation isintended for non-emergency conditions only. For emergencies, please callemergency services or go immediately to the nearest Emergency Department.

How to Start Your Consultation (4 Simple Steps)

1
Download the App
Download the Fakeeh Care app from the App Store or Google Play and create your account.
2
Tap Virtual Consultation
From the app home screen, select "Virtual Consultation" to begin.
3
Describe Your Condition
Add your symptom details and health information to help the physician assess your case.
4
Describe Your Condition
Connect with a physician and receive appropriate medical assessment and guidance for your condition.

FAQ

Do I need to book an appointment in advance?

No. Connect with a physician directly through the app without any prior booking. Open the Fakeeh Care app and tap "Virtual Consultation."

Can I request medication through the app?

Yes. You can request eligible medication refills through the app and have them delivered to your home — based on physician assessment and applicable policies.

Does insurance cover virtual consultation?

Coverage depends on your insurer and your specific policy. You can check your eligibility and available cost details inside the app before starting your consultation.

Are all medical specialties available?

Availability depends on the physicians and specialties accessible at the time of your request. The available options will appear inside the app when you select Virtual Consultation.

Can I use it for emergencies?

No. Virtual Consultation is for non-emergency conditions only. In an emergency, call emergency services or go immediately to the nearest Emergency Department.

What is the free 14-day follow-up?

After your virtual consultation, a free follow-up is available within 14 days — for teleconsultations only. This benefit does not apply to in-person clinic visits.

Your Care Starts Here

Download the Fakeeh Care App, tap "Virtual Consultation," and connect with a qualified physician wherever you are.

Start Your Consultation →

Fornon-emergency conditions only · Coverage and specialties subject toavailability · Insurance per eligibility and policy