Connect with a qualified physician through the Fakeeh Care app and receive appropriate medical assessment and guidance anytime, anywhere, 24/7.
Within minutes, you can speak with a qualified physician without visiting the hospital.
When you need medical advice for a non-emergency condition, Virtual Consultation lets you connect with a qualified physician through the app without visiting the hospital. Discuss your symptoms, ask questions, and receive guidance on the next appropriate step.
No. Open the Fakeeh Care app and tap “Virtual Consultation.”
Yes. Virtual Consultation is available 24 hours a day, seven days a week.
That depends on the physician’s assessment. You may receive guidance virtually or be advised to visit a clinic or Emergency Department.
The consultation duration varies depending on your condition and needs. The physician will take the time required to assess your case and provide appropriate guidance.
Coverage depends on your insurer and policy. You can check the available eligibility and cost details in the app before starting the consultation.
Availability depends on your location and the applicable regulations and policies. Check whether “Virtual Consultation” appears in the app.
When file upload is available in the app, you can share relevant test results or medical reports to support the physician’s assessment.
Availability depends on the physicians and specialties accessible at the time of your request. The available option will appear in the app.
No. The service is intended for non-emergency conditions only.
Download the Fakeeh Care app, tap “Virtual Consultation,” and connect with a qualified physician wherever you are.
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You will be directed to download the Fakeeh Care app.
Request eligible medication refills easily through the Fakeeh Care app without visiting the hospital every time.
• Eligible medication refill requests.
• Track your request through the app.
• Medication dispensing is available based on the physician’s assessment and applicable policies.
