The "Patient Experience Department" is like the warm embrace of a caring friend within an organization, dedicated to ensuring that every customer or client is not just satisfied, but truly delighted.
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World PT Day
A Special Celebration Marking the First Birthdays of Our Little Ones at Dr. Soliman Fakeeh Hospital
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Dr. Soliman Fakeeh Hospital Celebrates Breastfeeding Week
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Dr. Soliman Fakeeh Hospital is kicking off the new school year with a fun health event for kids
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Dr. Soliman Fakeeh Hospital Launches Self-Service Donation Machines in Collaboration with Albir Society Jeddah
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Contribution of Dr. Soliman Fakeeh Hospital During Hajj Season of 1445
Strategic Partnership: Fakeeh Care & RDIA to Support AI in Healthcare
Remarkable Success for Fakeeh Care Group at Arab Health Exhibition 2025 in Dubai
Fakeeh Care Group's AI Initiatives in Healthcare
Laying the foundation stone for Dr. Soliman Fakeeh Medical Center in North Abhar
At the Global Health Exhibition Fakeeh Group Announces 5 Billion Riyal Investment to Expand Healthcare Services
Fakeeh Care Group announces the signing of an agreement to establish the largest and most advanced medical center in Al Zahra district, Jeddah
Egyption Cuisine Day
World Apple Day
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Dr. Soliman Fakeeh Hospital Holds Fakeeh Sports Tournament for Employees
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Dr. Soliman Fakeeh Hospital Celebrates the Delights of Indian Cuisine
Saudi National Day
World Coffee Day
Prince Khaled Al Faisal of Makkah Region attending the FCMS Expansion
Dr. Soliman Fakeeh Hospital Celebrates Founding Day
Dr. Soliman Fakeeh Hospital Surpasses 100 Successful Robotic Surgeries
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Dr. Soliman Fakeeh Hospital Celebrate Eid Al-Adha With The Patients
Board of Trustees of Dr. Soliman Fakeeh Award meeting
Multi-Story Car Park
Eid Patient Visits
In the heart of this department at Dr. Soliman Fakeeh Hospital Jeddah lies a commitment to making every customer feel valued and cherished. Their efforts include:
NurturingTalent: They invest in the growth and development of their team members, empowering them with the skills and knowledge to serve with genuine warmth.
Listening with Empathy: They are attentive listeners, eager to understand customer needs and concerns and respond with compassion.
ChampioningQuality: Striving for nothing less than excellence, they uphold rigorous quality standards to ensure consistent, top-tier service.
Refining the experience: They work tirelessly to streamline processes, making every interaction efficient and seamless.
Resolving Challenges: They see customer problems as opportunities to shine, resolving issues promptly and effectively to restore smiles.
AgdarAkhdimak" represents values such as empathy, responsiveness,patient-centered care, and a commitment to delivering high-quality healthcare services to our employees, patients, and all stakeholders, including government, suppliers, and the community.
How can patients and their families recognize a healthcare facility that follows the "Agdar Akhdimak" philosophy?
Ans: Patients and their families can recognize such healthcare facilities by experiencing compassionate care, effective communication, and a commitment to meeting their healthcare needs.
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
"I was totally amazed with the level of customer service, cleanliness and very impressed with the whole experience; Specially the cardiology department, extremely friendly and professional staff members."
