Your medicines from the same Dr. Soliman Fakeeh Hospital pharmacy, delivered to your home — same day inside Jeddah, and within 72–96 hours anywhere else in the Kingdom.
Because care doesn't end at the clinic door, you can now receive your medicines at home from the Dr. Soliman Fakeeh Hospital – Jeddah pharmacy, prepared by the same pharmacists and to the same standards the hospital pharmacy follows.
It starts with a message from our verified WhatsApp account, and you only need the app if an amount is due — a few steps that save you the trip and the wait, and keep your treatment plan on track.
Your request starts with one reply in WhatsApp — you only need the app if you havean amount due.
You receive a message from the verified “Dr. Soliman Fakeeh Hospital” account (blue tick).
✔ Fully covered by insurance? You're done here.
Only if an amount is due
For every patient with a prescription from the hospital pharmacy — especially:
A short video that walks you through every step, from the WhatsApp message to confirming delivery in the app.
For your safety and a smooth delivery.
Same day inside Jeddah, and 72–96 hours elsewhere in the Kingdom. The clock starts once any amount due has been paid.
Just reply to the WhatsApp message with “Yes, home delivery”, tap “Complete request” and send your National Address short code — no payment or app needed.
Yes. We deliver across the Kingdom within 72–96 hours.
These medicines follow special dispensing regulations that require in-person collection from the hospital pharmacy, for your safety.
It's an 8-character code (4 letters + 4 digits) shown in Tawakkalna, the Saudi Post app or Google Maps.
Send the short code only — 4 letters followed by 4 numbers (e.g. ABCD1234) — not a map link or full address.
Our messages come only from the “Dr. Soliman Fakeeh Hospital” account with the verified blue tick, and we never ask for card details in chat.
Call our unified number 9200 12777 or ask the hospital pharmacist when your prescription is issued.
